Appointment Policy

Our practice operates on an appointment basis.  This allows our clients to schedule their visits, saving them time and enabling us to see our patients more quickly without their having extensive waiting times.  We greatly appreciate your help in maintaining this policy. 

Walk-in clients are accepted, but discouraged, because at times, they may face extensive delays when other clients have made appointments.  Clients with appointments will be seen first, followed by our walk-in clients as our schedule allows.

Emergency cases shall always receive top priority followed by patients with previously scheduled appointments.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, cash and personal checks.

Because of losses from overdue and unpaid charge accounts:
 
NO NEW CHARGE ACCOUNTS ARE ACCEPTED!

PROFESSIONAL FEES ARE TO BE PAID AT THE TIME SERVICES ARE PERFORMED

Emerson Animal Hospital accepts payment by:

Cash __ Check __ Visa __ M/C __ Discover __ American Ex. __  Care Credit __

Please decide on the method of payment prior to presenting your pet to Emerson Animal Hospital and indicate your intentions to one of our receptionists.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. 

All cats must be presented in an appropriate cat carrier or on a leash.

We apprciate prompt arrival for appointments.  Arriving late affects our schedule and the treatment and attention to others who are scheduled later.  Those clients arriving late will be seen as scheduling allows and may face waits.